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Sales Support Associate

Kangaroo Manufacturing, a fast-growing toy & novelty e-tailer, is looking for a Sales Support Associate who wants to join a growing company.  The Sales Support Associate will be responsible for developing a comprehensive understanding of the company's internal sales systems and processes while acting as the subject matter expert for all internal questions and escalations around these processes. The Sales Support Associate will support the sales team by driving rapid responses from internal teams via these processes and systems as prioritized by Sales Management. Will provide direct sales support by utilizing a variety of organizational and project management skills.

Knowledge, Skills, and Abilities:

  • Ability to work with Senior Management to complete assigned tasks on time with minimal supervision
  • Detail oriented and ability to perform multiple tasks
  • Ability to prioritize multiple projects in a dynamic and fast paced environment
  • Self-motivated, pro-active, and results-oriented professional
  • Good interpersonal, verbal, and written communication skills
  • Ability to work with complex databases and systemsDevelop effective working relationships with peers, sales team and across organizational lines

Essential Duties:

  • Manage required responses and forms from multiple teams during order preparation
  • Provide support to sales staff as needed
  • Perform administrative changes to internal quoting system including workbook order entry.
  • Assist sales team with pricing and quoting group requests and sales credit verifications
  • Assist in sales funnel management by identifying committed sales
  • Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
  • Facilitate service inventory investigation
  • Schedule follow up customer meeting. Coordinate customer attendance for local events and trade 

Basic Qualifications:

  • High School Diploma or GED and experience with similar essential duties
  • Attention to detail with good organizational capabilities.
  • Ability to prioritize with good time management skills
  • Solid customer service skills

Why Kangaroo Manufacturing?

  • Competitive salary based on experience
  • Career advancement, this is a ground level opportunity!
  • Generous PTO



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